Nondiscrimination and Accessibility


 

The VNA of Philadelphia Home Care and Hospice complies 5263with applicable Federal civil rights laws and does not discriminate on the basis of basis of race, color, national origin, age, disability and sex, including discrimination based on pregnancy, gender identity and sex stereotyping.

The VNA of Philadelphia Home Care and Hospice

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats.
  • Provides free language services to people whose primary language is not English, such Spanish, Chinese, Vietnamese, Russian, Pennsylvania Dutch, Korean, Italian, Arabic, French, German, Gujarati, Polish, French Creole, Mom-Khmer, Cambodian, and Portuguese.
  • Qualified interpreters will be provided. Information will be provided written in other languages.

 

If you need these services, contact Amy Sloan, Vice President of Human Resources.

 

If you believe that The VNA of Philadelphia Home Care and Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: The VNA of Philadelphia Home Care and Hospice at 3300 Henry Avenue, Suite 500, Philadelphia, PA 19129, 215-473-7600 Phone—215-473-7600 TTY number—215-473-7323, Fax—215-473-5047, hrvna@vnaphilly.org.

 

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Amy Sloan, Vice President of Human Resources is available to help you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

 


 

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

Pennsylvania Dutch: Wann du Deitsch schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch 215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

Italian: ATTENZIONE: Se parla italiano, servizi di assistenza linguistic gratuity sono alla vostra disposizione 215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

German: Wenn Sie Deutsch sprechen, steht lhnen unser Sprachenfilfe- Service frei zur Verfugug. 215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 215-473-7600 TTY number—215-473-7323, 215-473-5047 번으로 전화해 주십시오.

 

French Creole: ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

Arabic: ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

Polish: UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

French: ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

Portuguese: ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

Gujarati: સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો215-473-7600 TTY number—215-473-7323, 215-473-5047.

 

Cambodian: ប្រយ័ត្ន៖  បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។  ចូរ ទូរស័ព្ទ 215-473-7600 TTY number—215-473-7323, 215-473-5047.