Energy Assistance Programs and Services

Neighborhood Energy Centers (NEC’s)

NEC counselors provide budget counseling and intake for conservation, home repair programs and utility assistance grants. Trained counselors help customers obtain energy assistance grants and utility payment agreements.



ACHIEVEability helps residents of the Haddington and Cobbs Creek neighborhoods of West Philadelphia. Residents can contact the Community Services Office for assistance with paying for utility services to remedy a shut-off notice

35 N. 60th St. 19139



Center in the Park

The programs at Center in the Park are meant to provide opportunities for older adults to participate in social, recreational, health and fitness, arts and humanities and lifelong learning activities.

5818 Germantown Ave. 19144
(215) 848-77722



Congreso De Latinos

Congreso’s mission is to strengthen Latino communities through social, economic, education and health services, leadership development and advocacy.

216 W. Somerset St. 19133
(215) 763-8870



Diversified Community Services

Diversified Community Services offers assistance to adults and families with Housing Retention, Energy Bills, Parenting, Personal Finance, and First-Time Home Buyer Education.

1920 S 20th St. 19145
(215) 336-3511



Germantown Crisis Ministry

Germantown Avenue Crisis Ministry has been serving vulnerable residents of Northwest Philadelphia. It was founded by a consortium of local churches to address the growing need for emergency services by residents in their community.

35 W. Chelten Ave. 19144
(215) 843-2340



Greater Philadelphia Asian Social Services (GPASS)

Greater Philadelphia Asian Social Service Center (GPASS), based in the Olney/Logan area, is dedicated to providing assistance to residents citywide, connect people with needed resources and information, bridge the cultural and language gap, strengthen families, enrich lives, and sustain communities.

4943 N. 5th St. 19120
(215) 456-1662



Hunting Park

The Hunting Park Revitalization Corporation (HPRC) is dedicated to the development, welfare and well being of all people residing in the Hunting Park Community. Our commitment is to develop the Hunting Park Community, focusing on, but not limited to the areas of housing, education, economic development, social welfare, area beautification and recreation, without displacing residents.

3760 N. Delhi St. 19140
(215) 225-5560



New Kensington Community Development Corporation (NKCDC)

NKCDC’s mission is to strengthen the physical, social, and economic fabric of the community by being a catalyst for sustainable development and community building.

2513 Frankford Ave. 19125
(215) 427-0350



Nicetown Community Development Corporation (NTCDC)

The NTCDC mission is to dynamically improve the quality of life in Nicetown and surrounding communities, by establishing sustainable community economic development.

4300 Germantown Ave. 19140
(215) 329-1824



Southwest Community Development Corporation

Southwest Community Development Corporation is a private non-profit organization working to combat the home energy and housing problems that face low-income residents in the neighborhood of Southwest Philadelphia.

6328 Paschall Ave. 19142
(215) 729-0800



Strawberry Mansion NEC

Our mission is to rebuild the Strawberry Mansion Community through the empowerment of its residents and to enhance the quality of life by providing services to very low, low, and moderate-income residents. Our day to day services include but are not limited to: information and assistance regarding housing and community related services, Sheriff Sales, and vacant land inquiries, support of community development projects, job opportunities and budget counseling, and a host of referrals, such as food and furniture vouchers, housing counseling, senior citizens programs, rental assistance programs, just to mention a few.

2829 W. Diamond St. 19121
(215) 235-7505



United Communities

United Communities Southeast Philadelphia has a long and rich tradition of service to children, adults and families residing in Southeast Philadelphia.

2029 S. 8th St. 19148
(215) 467-8700


Basic Systems Repair Program

Provides free repairs to correct electrical, plumbing, heating, structural and roofing emergencies for eligible homeowners.




Financial Assistance Programs


Low-Income Home Energy Assistance Program (LIHEAP)

Helps low-income homeowners and renters pay their heating bills. Applications are available seasonally (season runs November to April) and are sent automatically to the previous year’s clients.


Philadelphia County Assistance Office
Low Income Home Energy Assistance Program (LIHEAP)
1348 W. Sedgley Ave. 19132

(866) 857-7095
TDD for deaf and hard of hearing: 800-451-5886



Utility Emergency Services Fund (UESF)

Assistance for any utility, including oil assistance, after all other public grants have been exhausted.

1608 Walnut Street, Suite 600 19103
(215) 972-5170


Crisis Grant Assistance

A federal grant awarded to income-eligible customers who are either without utility service or have received a 10-day shut-off notice. Customers can apply for both Crisis Assistance and LIHEAP benefits at the same time. Application deadlines are generally in April or until funds run out.

(215) 560-1583



Emergency Heater Hotline

Free minor heater repairs.

(215) 568-7190



Philadelphia Corporation for Aging

Provides financial assistance to low-income applicants aged 60 and over who have a utility shut-off or whose utilities will be shut off in five working days or less.

(215) 765-9040




Customer Assistance Program (CAP): Offers four discounted residential rates for low-income customers.
Matching Energy Assistance Fund (MEAF): Assists low-income residential customers with bill payment.

(800) 774-7040



Philadelphia Gas Works
Conservation Works Program (CWP): Reduces energy usage and helps make energy bills affordable for low-income households.
Customer Responsibility Program (CRP): Helps low-income customers better afford their gas bills and maintain their gas service by paying discounted bills or a monthly budgeted amount based on household income.
Customer Assistance Referral Evaluation Program (CARES): PGW’s CARES program provides payment assistance to residential customers with special circumstances. These might include medical emergencies, unemployment or other temporary hardships

(215) 235-1000



Water Revenue Bureau
Water Revenue Assistance Program (WRAP): Provides a credit up to $200 to be used to enter into a payment agreement or to combine with other energy grants to pay an outstanding bill in full. Income guidelines apply.

(215) 686-6880



Emergency Assistance and Response Unit (EARU)
EARU provides assistance to families and persons who are at risk of becoming homeless or facing a housing crisis.


1430 Cherry St. 19102
(215) 685-9087